Order Processing and Shipping

All orders are processed Monday- Friday, 9AM-5PM CST, excluding holidays. Please allow 1-3 business days for processing prior to shipment.

Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method. Once your order has shipped, you will receive a tracking number via email.

While we strive for timely delivery, Saint Naturale is not responsible for carrier delays once packages are in transit.

No Refunds or Returns

Due to the handcrafted, personal-care nature of our products, all sales are final.

We do not offer:

-Refunds

-Returns

-Exchanges

This policy helps ensure the quality, safety, and integrity of our products for all customers.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:

support@saintnaturale.com

Include:

-Your order number

-Clear photos of the item and packaging

If approved, we will gladly replace the item or issue store credit at our discretion.

Additional Information

Colors, textures, and patterns may vary slightly due to the handmade nature of our products.

Please review product descriptions carefully before purchasing.

By placing an order with Saint Naturale, you agree to this policy.